Frequently Asked Questions

Zero Balance Fund is a 501(c)(3) nonprofit organization dedicated to eliminating student loan debt. We connect generous donors with borrowers who need help paying off their federal student loans.

We pay directly to the loan servicer on behalf of the borrower. This ensures that 100% of the funds go toward reducing the borrower's student loan balance.

We publish real-time impact statistics on our website, including total donations received, total debt paid off, and the number of people helped. Annual financial reports are available on our Impact page.

You can make a one-time or recurring donation through our secure payment system powered by Stripe. 100% of your donation goes toward paying off student loans. You can choose to donate anonymously or have your name displayed on our donor wall.

Yes! Zero Balance Fund is a registered 501(c)(3) nonprofit organization. All donations made by US taxpayers are tax-deductible to the full extent of the law. You will receive a tax receipt for your records.

Absolutely! We accept donations from anywhere in the world. However, tax deductibility depends on your country's tax laws regarding donations to US-based nonprofits.

Click the "Apply for Help" button and complete our application form. You'll need to provide information about your student loans, education, and financial situation. Our team reviews applications on a rolling basis.

We currently focus on federal student loans held by the US Department of Education, serviced by approved loan servicers such as MOHELA, Nelnet, Aidvantage, and others.

Our team reviews each application based on financial need, loan balance, and personal circumstances. We use a fair, non-discriminatory process to select recipients. We prioritize applicants with the greatest demonstrated need.

After submitting your application, you can log in to your account and visit the "My Application" page to see the current status of your application.